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afrisportprollc

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    • FAQs

    FAQ'S

    Purchasing a product from our store is easy! Follow these simple steps:

    1. Browse our collection and select the product you wish to purchase.
    2. Click on the product to view more details, including size, color, and quantity options.
    3. Click the “Add to Cart” button to place the item into your shopping cart.
    4. Review your cart to ensure the correct items are selected, then proceed to checkout.
    5. Enter your shipping and payment details to complete your purchase.
    6. Once your order is confirmed, you’ll receive a confirmation email with your order details.

    If you haven’t received your receipt or login details after making a purchase, please follow these steps:

    1. Check Your Email Inbox: Look in your email inbox, including spam or junk folders, for an email from us. Sometimes emails may be filtered by your email provider.

    2. Wait for Confirmation: It can take a few minutes for the email to arrive. If you still haven’t received it, please wait for up to 15 minutes.

    3. Contact Customer Support: If you still haven’t received your receipt or login details after this time, please contact our customer support team at [insert contact details] with your order number or username. We’ll be happy to assist you and ensure you receive the necessary information promptly.

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    If you’re having trouble logging in to your account, please try the following steps:

    1. Check Your Credentials: Double-check that you’re entering the correct username and password. Remember that passwords are case-sensitive.

    2. Reset Your Password: If you’ve forgotten your password or are unsure, you can reset it using the “Forgot Password” link on the login page. Follow the instructions sent to your registered email to reset your password securely.

    3. Clear Browser Cache and Cookies: Sometimes, browser issues can prevent you from logging in. Clear your browser’s cache and cookies, then try logging in again.

    4. Try a Different Browser or Device: Attempt to log in using a different web browser or device to see if the issue persists.

    5. Contact Customer Support: If you still can’t log in after trying the above steps, please contact our customer support team at [insert contact details]. Provide your username and any relevant details so we can assist you further.

    If you’re having trouble finding your products, follow these steps:

    1. Check Your Order Confirmation: Verify the email associated with your order confirmation for details on your purchased products and shipping status.

    2. Review Spam or Junk Folders: Sometimes emails with order details can end up in these folders, so be sure to check them.

    3. Login to Your Account: Log in to your account on our website and check your order history or dashboard for information on your recent purchases.

    4. Contact Customer Support: If you still can’t locate your products after checking these steps, please reach out to our customer support team at contact@afrisportprollc.com. Provide your order number or any relevant details, and we’ll assist you promptly.

     

    We accept the following payment methods for your convenience:

    • Credit and debit cards (Visa, MasterCard, )
    • PayPal
    • Apple Pay
    • Google Pay

    Yes, you can store multiple payment methods for your convenience. Our secure checkout system allows you to save and manage multiple credit/debit cards or other payment options like PayPal, Apple Pay, and Google Pay. This flexibility ensures a seamless shopping experience each time you make a purchase. If you have any questions or need assistance managing your stored payment methods, please contact our customer support team. We’re here to help!

    You can securely store the following payment methods for future use:

    • Credit and debit cards (Visa, MasterCard, 
    • PayPal
    • Apple Pay
    • Google Pay

    Yes, you can upgrade your purchases under certain conditions. Please contact our customer support team at contact@afrisportprollc.com with your order number and details about the upgrade you wish to make. We’ll assist you in exploring your options and ensuring a seamless upgrade process.

    T

    o purchase a product with your existing account, follow these simple steps:

    1. Log In: Visit our website and log in to your account using your username and password.

    2. Browse Products: Browse through our collection and select the product you wish to purchase.

    3. Add to Cart: Click on the product to view details, then click the “Add to Cart” button.

    4. Checkout: Proceed to the checkout page. Here, you can review your cart, enter any discount codes if applicable, and select your preferred shipping method.

    5. Payment: Choose your preferred payment method from the options available (credit/debit card, PayPal, etc.), and enter your payment details.

    6. Place Order: Review your order details one last time and click “Place Order” to complete your purchase.

    Yes, it is possible to upgrade your purchases depending on the product and our upgrade policies. If you’re interested in upgrading a purchased item, please contact our customer support team at [insert contact details] with your order number and details about the upgrade you wish to make. We’ll be happy to assist you with exploring your options and facilitating the upgrade process as smoothly as possible.

    To cancel your account, please follow these steps:

    1. Log In: Log in to your account on our website using your username and password.

    2. Navigate to Account Settings: Look for a section labeled “Account Settings” or “Profile Settings” in your account dashboard.

    3. Find Cancellation Option: Within the account settings, locate the option to cancel your account. This might be labeled as “Close Account,” “Cancel Account,” or similar.

    4. Follow Instructions: Follow the on-screen instructions or prompts provided to confirm the cancellation of your account. You may be asked to provide a reason for canceling.

    5. Contact Customer Support: If you cannot find the option to cancel your account or need assistance, please contact our customer support team at contact@afrisportprollc.com. We’ll assist you further in the account cancellation process.

     

    Subscription keys are used to access and authenticate services or content that require ongoing access. They typically provide authorized users with continuous access to specific features, content, or updates related to a subscription-based service. Subscription keys are commonly used in software licensing, API access, and digital content subscriptions to ensure secure and controlled access for subscribers. If you have specific questions about subscription keys related to our services, feel free to contact our customer support team for more information.

    The number of sites you can use your key on depends on the terms of your subscription or license agreement. Typically, subscription keys or licenses are issued for a specific number of sites or installations as outlined in the terms and conditions provided by the service provider. It’s important to review the licensing agreement or contact the provider directly to understand the permitted use of your subscription key across multiple sites. For specific details related to your subscription key, please refer to the documentation provided or reach out to our customer support team for clarification.

    Subscriptions are generally not valid for a lifetime unless explicitly stated in the subscription agreement or terms of service. Most subscriptions have a defined period of validity, such as monthly, yearly, or multi-year terms. At the end of the subscription period, you may need to renew your subscription to continue accessing the service or benefits associated with it. It’s important to review the terms and conditions of your subscription to understand the duration of validity and any renewal options available. For specific details regarding the validity of your subscription, please refer to the subscription agreement or contact our customer support team for assistance.

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